Mercedes-Benz Recall Fails ImpressivelyMercedes-Benz Recall Fails Impressively

Mercedes-Benz Recall Fails Impressively

Mercedes-Benz Recall Fails ImpressivelyThis Post is an odd hydrid of Retail Returns and Service-After-The-Sale, But it must be serious if a recall was dictated by the National Traffic and Motor Vehicle Safety Act. But guess what, this Mercedes-Benz repair is not available and the recall fails impressively. Of course, we went to the dealer directly. But the dealer said “No Deal.” We called Mercedes Benz and were given a Campaign Code to take back to the Dealer. Again the Dealer said “No Deal.” Mercedes Benz will notify you through the mail in the near future when the recall status is changed to open status.”  Ultimately it was decided that Mercedes Benz would provide the “repair” through software update directly. When? There was no answer from Mercedes. And this was no ordinary run-of-the-mill Mercedes Benz. This was a custom-ordered, custom-built, custom-painted, Designo-hand-stitched-interior G63 with a hand-built, mechanic-signed AMG racing engine. If this car could not get the fix, then god help more ordinary Mercedes-Benz owners and the devil take the hindmost.

This NHTSA Recall 21V058 applied to “defects” (Mercedes’ word not mine) of an estimated 1,292,258 vehicles, 2016 through 2021 A-Class, B-Class, C-Class, CLA-Class, E-Class, G-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, GLS-Class, GT-Class, SL-Class, and SLC-Class. My goodness, is there any class or individual vehicle not threatened? And when will the fix be available? Maybe all cars should be confined to their garages while we wait? A modern-era Mercedes-Benz Air Bag recall took two years to get the fix. And a more recent failure of my own transmission after only 30,000 miles required 5 weeks loss of use as it was confined to the Repair Shop … with follow-up confinement of another 2 weeks loss of use … It would seem Mercedes-Benz parts are rarer than those of Rolls Royce!

This Mercedes-Benz Recall Fails Impressively indeed. If you are a Mercedes-Benz owner perhaps you should voice your indignation (I have). If not, consider whether you want to be an owner, or at least check the Mercedes Benz return policy and warranty before you buy. If you are an automotive retailer or manufacturer, consider the effect of unconsummated recalls on image and customer satisfaction. Scroll down for more on Returns reporting across all channels of Retail. 

For worst-case scenarios see…

” No Warranty No Returns Warning Notice
Final All-Sales-Final Cashwrap Notice

Follow Mercedes-Benz Returns-related posts at…

Who Knew Mercedes Benz Has A Return Policy?
Mercedes-Benz Recall Fails Impressively ” (This Post)

Consider unusual upscale automotive posts at…

Rolls Royce Shopping at the Mall
Bentley Branding One-upmanship
Designer Tardis at Short Hills Mall
Monticello Lay-Up Model at Mall

For all Return Policy Store Fixtures resources see…

“Return Policy Store Fixtures Pinterest Board“ visual summary
Return Policy Store Fixtures Index Page” for all resources

For all Mercedes Benz Retail Fixtures resources see…

Mercedes Benz Retail Fixtures Pinterest Board
Mercedes Benz Retail Fixtures Index Page

Alternatively, consider Maserati Showroom resources at…

” Maserati Showroom Displays Pinterest Board” (Pending)
Maserati Showroom Displays Index Page

For fun Kids Cars And Wagon Merchandising resources…

“ Kids Cars And Toy Wagon Merchandising Pinterest Board“
Kids Cars And Toy Wagon Merchandising Index Page”

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Also

For Return Policy Store Fixtures by Title see…

Macy’s Watch-and-Jewelry Return Policy
Dick’s Any Register Returns And Exchanges
97¢ Customer Return Policy Twist
Returns or Exchanges Policy Statement
Quick-and-Simple Costco Return Policy … Mostly
Final All-Sales-Final Cashwrap Notice
Good-To-Know Nordstrom Rack Return Policy
Kohls Free Amazon Returns In-Store
” The Best of Retail Return Policies Reporting ” (Summary Oct 03, 2019)
” Alcohol Return and Refund Policy in Retail
” No Warranty No Returns Warning Notice
” Returns With A Smile Are Super Easy
” Step This Way Returns Directional Sign
” Returns Processed Here Designator Sign
” Return Policy Counter Mat Communique
” No Holiday Returns Accepted After December 26
” Guest Satisfaction Refund Policy Binder
” Guest Services Communications Center
” Polo Ralph Lauren Outlet Store Return Policy
” Refund and Exchange Policy Exceptions Sign
” Return Policy Highlighted In Red
” Returns Policy With Rewards Counter Mat
” Checkout And Return Queue Combo
” Geek Squad Buyer Protection Plan vs Return
” Geek Squad Buyer Protection Literature Holder
” Orchid Delivery By Return Cart
” Happiness Policy Table-Top Sign by Osh Kosh
” Oversize Returns Here Directional At Nordstrom
” Returns Happily Accepted At Short Hills Mall
” Returns Taken Personally at Short Hills Mall
” All Earring Sales Final, No Exchanges, No Returns
” Rip-It Return Policy For Batting Helmets
” Baseball Bat Return Policy Warning Label
” Gourmet Grocery Return Policy at Gourmanoff
” Return Policy Plaque At Karen Millen Flagship Store
” Do-Not-Remove Return Tag Policy
Robert Graham In-Store Commitment Plaque
Who Knew Mercedes Benz Has A Return Policy?
Home-Grown Return Policies At Trader Joes
Branded Return Policy for Marimekko® of Target®
Return Policy at Sidney Thomas Jewelers
Saks® Happy After The Holidays Promise
Return Policy Empowers Sales
Upscale Return Policy Post
You Bought It, You Own It!
All Sales Very, Very Final
Manufacturers Exclusion To Costco Coupon Policy
” Competitor Price Match Discontinued

Follow IKEA Returns and Exchanges outfitting at…

Unplanned Returns and Exchanges Provisions
IKEA Returns-and-Exchanges Ticket Kiosk
Place Returns-and-Exchanges Tickets Here

Follow Mercedes-Benz Returns-related posts at…

Who Knew Mercedes Benz Has A Return Policy?
Mercedes-Benz Recall Fails Impressively

Follow CoronaVirus Return issues at…

CoronaVirus No-Returns Categories Clarification
CoronaVirus Abundant-Caution Return Policy
CoronaVirus Universal Return Policy Conditions
CoronaVirus Quarantined Item Bulk Bin

For Returns Fixtures by Title see…

Returns Sorting Totes Cart System Concept
Fittings Returns Pallet-Rack J-Hook
Returns Sorting Basket Cart System Concept
” Returns Sorting System Based Upon Plastic Totes
” Halloween Holiday Returns At Target
Return Your Fittings Here
Fittings Return by Tray
Color Duck Tape Gravity-Feed
Mail Cart as Returns Cart

For all Return Policy Store Fixtures resources see…

“Return Policy Store Fixtures Pinterest Board“ visual summary
Return Policy Store Fixtures Index Page” for all resources

Alternatively consider Maserati Showroom resources at…

” Maserati Showroom Displays Pinterest Board” (Pending)
Maserati Showroom Displays Index Page

For all Mercedes Benz Retail Fixtures resources see…

Mercedes Benz Retail Fixtures Pinterest Board
Mercedes Benz Retail Fixtures Index Page

Alternatively, consider Maserati Showroom resources at…

” Maserati Showroom Displays Pinterest Board” (Pending)
Maserati Showroom Displays Index Page

For all Kids Cars And Wagon Merchandising resources…

“ Kids Cars And Toy Wagon Merchandising Pinterest Board“
Kids Cars And Toy Wagon Merchandising Index Page”

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